Do you offer 24x7x365 email and phone support?

Yes, absolutely. Total Uptime is here around the clock. As a managed service provider, you can email or even call us 24x7x365 for technical assistance. Our goal is rapid response for technical issues at any time of the day or night, including weekends and holidays. Our sales department is equally responsive, however is not staffed […]

Can you host a .gov domain?

Yes! Total Uptime does provide secure DNS hosting for Federal, State, Municipal and other Government agencies. We fully support the .gov TLD (top level domain) and offer DNSSEC and 2FA security to meet government security requirements with ease. To learn more about our service, you can visit our Government DNS Service page where you will […]

Cloud Platform Release v20.12.0

Between November 25th and and December 29th platform updates are placed on hold in order to minimize any impact to customers who rely on the holiday season for a significant portion of their revenue. So November and the vast majority of December didn’t see any significant changes released. But we were still working hard behind-the-scenes […]

ADCaaS – Application Delivery as a Service

We radically increase application availability, performance, security and cloud integration. Our most comprehensive suite of solutions makes global application delivery awesome The Total Uptime Enterprise Edge platform includes Cloud DNS, Load Balancing, Failover, Optimization & Acceleration, Edge Caching & CDN, Web Application Firewall, DDoS mitigation plus VPN or Cloud Direct Connect functionality. Provides peace of […]

Top External Monitoring Tools in 2020

What is external monitoring? In a general sense, it means regularly checking on something to find out what is happening. It’s a way to gather information. In a large network, it means observing and recording data from a wide variety of devices and applications. We should clarify that monitoring and management are not the same […]

Market Surveys from Disaster Recovery Journal and Forrester

“I only believe in statistics that I doctored myself.” Winston Churchill said a lot of things, but despite the rumors, fact checkers don’t believe he really originated this saying. It is actually a common joke in the German language that the Nazi propagandist Goebbels misattributed to the British leader. Another false quote did not really […]

Domains Tab

Not interested in reading the manual? We cover the essentials in a video at the bottom of this page! Customers who subscribe to the Cloud DNS service will see the Cloud DNS main tab and this domains sub-tab. There are four main sections as shown above: 1. Main Toolbar The main toolbar is used to […]

Downtime is no Longer Acceptable

If you went to bestbuy.com and the site was unavailable, how long would it take for you to go to amazon.com or elsewhere to find what you wanted?  On average, it’s less than 30 seconds; it used to be much longer, but our society has grown impatient.  If you’re not available when customers are looking […]

5 Ways to Increase Application Availability

A service provider that offers software-as-a-service or another cloud-based solution should understand what customers are looking for and what compels those very customers to choose an off-premise, “cloud-based” solution vs. the more traditional on-premise, self-hosted solution. As a cloud service provider ourselves, we set out to understand how our customers went about choosing one service […]

Changing name servers at name.com

If your domain registrar is name.com, here are the steps required to change your name servers to Total Uptime’s. First, log into your name.com account. Then from the top navigation menu, select MY ACCOUNT and then MY DOMAINS as shown in the image below: The page you will see next will show you a listing […]