Leading Causes of Downtime

IT systems go down for a lot of reasons. Some downtime causes are obvious, while others take some time to understand. And still others are just plain comical. In this article we’ll have a look at different approaches to assigning blame for outages, and we’ll offer a short list of our own. The concept of downtime applies […]

Proactive IT Maintenance to Minimize Downtime

No one needs to explain to you the virtues of being proactive. Of course, no one can make you (or this writer) do it either. You may know that you should change the timing belt on your car every 60,000 miles or so, but it’s even easier to do nothing about it — until your […]

Decrease Downtime with Change Management

Service providers do everything they know how to avoid downtime. Generally the best practice is not to touch a live network. If it ain’t broke, don’t fix it. But change is inevitable, and eventually every network or system will need improvements. The trick is to handle these changes with little to no disruption of running […]

Downtime is no Longer Acceptable

If you went to bestbuy.com and the site was unavailable, how long would it take for you to go to amazon.com or elsewhere to find what you wanted?  On average, it’s less than 30 seconds; it used to be much longer, but our society has grown impatient.  If you’re not available when customers are looking […]

The True Costs of Downtime for IT

Downtime is a dirty word in the IT business. Unplanned outages are unacceptable and should not be tolerated. In a universe where customers expect services to be available 99.999% of the time, any time your IT service offering is down is costly to your business. And the true cost of downtime may be more than […]

Will there be downtime when I move my DNS to Total Uptime?

This is a question we receive often from customers wishing to migrate to the Total Uptime DNS platform.  The simple answer is that DNS can easily be migrated without any downtime. But we understand that you probably want a little more information on exactly how we accomplish this, so we’re happy to oblige. First, you’ll want […]

Downtime costs $7900 per minute, on average

The cost of datacenter downtime has increased more than 40% for many companies over the last 3 years, according to a recent study by Ponemon Institute, sponsored by Emerson Network Power. The report analyzes 67 datacenters during 2013 across a variety of different industries ranging in size from 2500 sq. ft to over 46,000 sq. […]

Finding Your Network’s Weakest Link

High availability is the nirvana of network engineers. When everything is humming, monitoring screens are green, and no notifications are in their inbox, network managers can spend time dreaming about how big their Christmas bonuses might be this year. But an unforeseen problem can interrupt their dreams and pop their bubbles at any given moment. […]

What Is Load Balancing — And Do I Need It?

Unless your job encompasses application availability or delivery, you may not be aware of what load balancing is, what it does, or whether it is even a necessary component. As to the last part of that statement, the answer is simple:  It is absolutely necessary. In today’s demanding online world, load balancing helps to ensure […]

Creating a Maintenance Page for Site Uptime

There are times when your website must be taken down for routine maintenance or, in the event of a catastrophic failure of all your servers, must be restored from backup. In either event, a maintenance page is necessary to inform your customers of the reason the site is down and when you expect it to […]