Network Availability is the Name of the Game

Your network is everything. At least it seems that way. You can offer the most wonderful services in the world, but if your customer can’t access them, you’re dead in the water. Let’s face it. Most businesses suffer when the internet goes down, or when critical network services are not available. You’ve probably experienced the […]

Increase Availability with Ticket Excellence

Everybody has troubles — especially IT professionals. But for obvious reasons, they don’t have the luxury to ignore them, run from them, put them off, or pass them on to somebody else. Doing so would undermine availability. Perhaps the availability of a server or a desktop, or even a workforce. No, in the world of […]

Network Availability – Is it Important to you?

Alright, we admit that our company has a certain obsession with network availability we collectively call “uptime”. It’s even in our name. We’re totally committed to keeping services up and running for our clients. And while uptime is our best friend, we seem to spend a lot of time thinking about the enemy:  downtime. We’ve […]

Cloud Availability Platform v18.3.1

Today we officially released a minor update as version 18.3.1 to our cloud platform. The following updates were included in this release: Private IP Ranges: We updated how we handle private IP ranges assigned to customers and VRFs to allow customers to have multiple non-consecutive ranges more easily. WAF Profile Editing: We’ve enhanced the WAF […]

Cloud Availability Platform v18.3.0

August 29, 2018 Today we officially released version 18.3.0 of our cloud platform. In this major version update we simplify Network configuration, increase the robustness of our new UI by squashing over 50 bugs and bring invaluable visualizations to our Web Application Firewall offering. Web Application Firewall Visualizations Continuously curious about the what, when, and […]

Can Too Much Redundancy Impact Availability?

After unabashedly extolling the virtues of redundancy in a recent article , you may be wondering why we would follow up with another post questioning whether sometimes too much (redundancy) was just too much. Credit fellow staffers for the suggestion that we revisit the issue.  The problem was clearly a part of our initial research, and it deserves […]

Cloud Availability Platform v18.1.0

Today we released version 18.1.0 of our cloud platform after many months of hard work on our part, and anticipation on yours. While there are over 120 bug fixes, feature enhancements and changes, the biggest change you will see is the new skin. It was time to update the look and feel of the UI, […]