What should I configure the “Failover After” setting to?

The “failover after” setting (shown below) in the main Failover Pool configuration is the number of our cloud nodes (datacenters) that must see your server as DOWN before actually failing over. All of our datacenters monitor your servers all the time. This setting simply allows you to increase the reliability of the results before action […]

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What DNS Failover Methods do you support?

We support two different DNS Failover methods. Sequential and Round Robin. Sequential Method: This method uses the server IP addresses one by one in the order they are entered. That way, you always have one IP address announced for your ‘A’ record, which is considered a primary server. Should that server go offline, the failover […]

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Do you support manual failover?

Yes, our DNS failover service was designed to easily support manual failover. Often customers wish to test their failover site on a periodic basis, or they wish to redirect traffic during a maintenance window. To do this within the portal, open up the Failover Entry, and simply uncheck the “Active” checkbox as shown below. This will immediately […]

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Can I use your DNS failover without switching my DNS to you?

Yes, absolutely. You can easily use our DNS Failover solution without moving your entire domain to our platform. While it may be preferable to move your domain so all DNS management is in one interface, we understand that this is not always possible. To use Failover, three steps must be completed: 1: Configure Failover: First, you must configure […]

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