After successfully logging into the web-based management portal, most users will see the main dashboard as shown below. Some users may not have access to the dashboard depending on the configuration by their company admin or perhaps even partner or reseller.

Cloud Dashboard

The dashboard features the following items, some of which may or may not be visible to you depending on your role and access levels.

1. Main Navigational Tabs
The tabs at the top in the dark blue band are the main product tabs. You may see the same ones above, such as Networking and Cloud DNS. Each of these tabs feature sub-tabs (not shown above) for product-specific features and configuration.

2. Other services you might enjoy
This section displays some of our

3. News and Announcements
This section is only visible when news and announcements are being made. For example, it may display information about upcoming maintenance at a particular datacenter, or to this web-based interface.

4. Logged in as (upper right corner)
This will display the first and last name of the user that you have logged in as.

5. Logout
This link will log you out of the interface, destroying the session so it is not possible to hit the back button or to make edits even if a page is cached. For extra security, it is always recommended that you close your browser completely after logging out.

6. Account
This link will bring you to the account section. The account section contains sub-tabs for managing company information, users, roles etc. Please see the account section of this manual for further details.

7. Change Your Password
This link will open a dialog box that will allow you to change your password as well as your security question and answer.

Passwords must conform to the following criteria:

  • They must be at least 8 characters in length, but no more than 32.
  • They must contain at least one UPPERCASE letter
  • They must contain at least one number
  • They must contain at least one special character, such as ! @ # $ % ^ & * ( ) _ – + = or other characters that may be supported with other language keyboards, for example the British Pound symbol £ or Euro Symbol €.

An example of a qualifying password could be: AxqPe48!   We strongly discourage using dictionary words

Enter a new password that conforms to the pattern detail listed above. Enter it a second time in the “Verify Password” box as well, to ensure that it was entered correctly. You will not be able to see your password as you type, and we strongly recommend that you do not use copy/paste.

Once you click the SAVE button, your password will be saved and requested on subsequent logins. You will not need to log out and back in for this to take effect. Your current session will be updated with the new credentials actively. It is important to click the save button below the update password section, and not the one higher up because that save button belongs to the question and answer change.

When passwords are created for the first time or are changed, they are uniquely salted and encrypted with a one-way hash. When you log in, we compare the hash of the password you entered into the login page with the one stored in the database to complete authentication. No decryption takes place. If you lose your password, a new one will need to be configured. We are unable to (and unwilling to) email you your password.

9. Help
The help link in the upper-right corner provides simple contextual assistance where available. Generally, when you click the help icon, it will display information relevant to the page you are viewing.

10. Columns Setting
Not referenced above, the select box entitled “Enter Amount of Columns” is an evolving feature that allows you to organize Data Widgets (explained below). It does not adjust the columns for other data shown on the dashboard at this time.

Data Widgets
Not shown in the image above, an evolving feature of the dashboard is the capability to display data widgets. These widgets can be created from the data tab of Cloud DNS section. Today they simply allow you to monitor critical domains for “errors”, “last modified by” and “status”. You will be able to see the widget when you first log into the application and land on this main dashboard.

Future enhancements for the dashboard and widgets are planned.