Yes, absolutely. Total Uptime is here around the clock. As a managed service provider, you can email or even call us 24x7x365 for technical assistance. Our goal is rapid response for technical issues at any time of the day or night, including weekends and holidays. Our sales department is equally responsive, however is not staffed 24×7 over the weekends. Our accounting department is staffed Monday through Friday from 8:30 AM to 5:30 PM Eastern time.
Create a ticket in our support portal, or call us at 800-584-1514. We look forward to helping you!