Q: Why is it not possible to have a CNAME and MX record for the same host name? For example, test.example.com cannot be both a CNAME and an MX record at the same time. A: Unfortunately, what you’re running into is a limitation of the DNS specification. According to RFC 1034 “If a CNAME RR […]
Q: Does Total Uptime support these new record types? A: YES! …and no. We support a TYPE257 record today. So by converting your CAA record to RFC 3597 syntax, you can implement “CAA” records right now. So the bottom line is YES! Background on CAA In February 2017 the CA/Browser Forum voted to mandate Certification […]
If you just use one of our built-in monitors, like the Default HTTP, it will simply attempt to load the web page with the IP address of the attached device and look for an HTTP 200 response code. Often, this is a perfectly quick and accurate monitor, but this doesn’t always work. For example, I […]
Do you have an API (Application Programming Interface) so I can script or automate changes vs. having to use your GUI?
Yes, we sure do. We have a REST-style API specifically for this purpose. Our API documentation is not available here online yet (we’re working on that), but if you create a support case or email your technical account manager, we’ll send you a copy of the documentation right away.
Unfortunately our friends at Network Solutions do not make it easy to export domains into any format that can be used to import the domains into Total Uptime. This is probably due to the fact that they are first and foremost a domain registrar, not a DNS company. DNS is a somewhat secondary service, confirmed […]
To export your domains from GoDaddy basic DNS and import them into our DNS portal, you should follow these steps. log into GoDaddy and click to “manage” your domains. Click on the domain you wish to export Click on the DNS ZONE FILE tab to view the DNS configuration. Click the MORE link/arrow to pull […]
On occasion we receive a request seeking assistance creating monitors to determine the availability of Microsoft Exchange, such as Internet-facing ActiveSync or OWA. After helping many customers, we have determined what works well, and what doesn’t work at all. Here are our tried and true suggestions for reliably monitoring your Exchange environment Exchange 2010 Exchange […]
Yahoo originally created Domain Keys as an authentication and validation technique for email using a PGP-like protocol. The original specification has since been improved to DKIM (DomainKeys Identified Mail) by the community and a series of IETF standards resulted in RFC 6376. DKIM makes it very easy for a mail server to validate whether an […]
If your domain registrar is name.com, here are the steps required to change your name servers to Total Uptime’s. First, log into your name.com account. Then from the top navigation menu, select MY ACCOUNT and then MY DOMAINS as shown in the image below: The page you will see next will show you a listing […]