Why Ransomware is a Threat to Availability

Why Ransomware is a Threat to AvailabilityRansomware has vividly shown how truly devastating a ransomware attack can be upon businesses and organizations that rely on an omnipresent connection with their customers, users and partners. This is why high availability and disaster recovery solutions are so imperative today. A ransomware attack is indeed a disaster that can take an organization offline and out of commission.

read more


The Advantages of Software Defined Storage

The Advantages of Software Defined StorageCompanies across the globe are rapidly undergoing a digital transformation covering every aspect of their respected organizations, especially the enterprise. This macro process has pushed IT leaders to migrate applications and data to the cloud as well as software defining their own on premise infrastructures. This is being accomplished by incorporating the technology triad of software defined compute (SDC), software defined networking (SDN) and software defined storage (SDS)

read more


Does the Cloud have a Layer 1 or Layer 2?

Does the Cloud have a Layer 1 or Layer 2?The focus has changed in recent years from ensuring connectivity to maintaining the availability of our applications. Since these virtual machines now reside in the higher layers of the OSI model, they can be maintained through software defined networking and other cutting-edge technologies

read more


Hybrid Cloud. Hybrid IT. Hybrid Availability.

Hybrid Cloud. Hybrid IT. Hybrid Availability.There is a lot of talk about hybrid these days when it comes to IT. For the past five years or so, the Hybrid Cloud has been a hot topic as organizations are now open to hosting their digital services and data beyond the walls of the datacenter perimeter. Recently, the new approach of managing IT within the enterprise, called Hybrid IT, has come to the forefront.

read more


Minimize risk. Maximize availability.

Minimize risk. Maximize availability.Businesses take risks. It comes with the territory. But that doesn’t mean that an enterprise should push blindly forward, ignoring the potential threats to availability and ultimately its success. Risk assessment is essential to understanding the territory and blazing the trail ahead. And risk mitigation is the key to controlling those factors that endanger IT uptime. It all starts with a framework.

read more


Root Cause Analysis to Maintain Uptime

Root Cause Analysis to Maintain UptimeRoot cause analysis is an excellent tool for keeping your IT infrastructure healthy. You may need some in-depth troubleshooting to correct an ongoing issue. Or you may be tasked to do a postmortem on a problem that is already resolved. RCA is also a very good approach for dealing with intermittent issues. Whatever the situation, root cause analysis can be your best friend if you are trying to keep an IT service up and running well.

read more


Server Hardening for Security and Availability

Server Hardening for Security and AvailabilityServer hardening is a necessary process. And it’s a never-ending one. From the moment you pull the machine out of the box (or create it in the virtual environment), it pays to be thinking about security. But server hardening can do more than keep your machine safe. It will help with performance, and it can even play a part in keeping your machine online and available.

read more


Decrease Downtime with Change Management

Decrease Downtime with Change ManagementService providers do everything they know how to avoid downtime. Generally the best practice is not to touch a live network. If it ain’t broke, don’t fix it. But change is inevitable, and eventually every network or system will need improvements. The trick is to handle these changes with little to no disruption of running services. That’s the purpose of change management.

read more


Does Convergence Impact Uptime?

Does Convergence Impact Uptime?One of the biggest trends in data center infrastructure is convergence. Actually it has been happening for some time. Equipment footprint has been getting smaller for years. Functions that used to be handled by huge dedicated machines are now accomplished by modular cards. Specialized servers, switches, routers, and other network devices have been combined into multi-service boxes. Now with the advent of virtualization and the cloud, the footprint is getting even smaller. But with higher convergence comes a significant increase in complexity. And when complexity increases, availability usually suffers.

read more


Website Down? Understanding Why

Website Down? Understanding Why“The website is down again!” That can be pretty frustrating. In the heat of the moment, most of us don’t really care why it is down -- we just want back online. But the curious user may want to know more. What could make a web server unreachable? Why do they go down in the first place? To understand more, we should start with some basics.

read more


Making a Case for Cloud and its Disruptive Benefits

Making a Case for Cloud and its Disruptive BenefitsOnce again, society is on the cusp of witnessing another disruptive influence that has the ability to change the course of the business world. Thankfully, the phenomenon known as “cloud” (which includes computing, infrastructure-as-a-service, software-as-a-service and much more) has few doubting its abilities to disrupt the way we conduct business today.

read more


The Essence of Uptime

The Essence of UptimeUptime is a key performance indicator (KPI). Some would say it is the key performance indicator, the sine qua non, of productive computing. If you can’t keep your system operational, you have nothing. None of the many functionalities – the bells and whistles – matter one whit if your customers can’t access your site or service. The expectation in the industry is for near 100% uptime.

read more


EPO: Emergency Power Off or Extremely Probable Outage?

EPO: Emergency Power Off or Extremely Probably Outage?Have you ever thought about the necessity of EPO buttons in data centers? If you think they are required by law, you are incorrect. Sadly, many believe they are, including data center designers, and they still result in outages even today. We think EPO should be an acronym for Extremely Probably Outage.

read more


Cloud Service Level Agreement Expectations

Cloud Service Level Agreement ExpectationsService Level Agreements (SLAs) are essential in the IT business. IT managers should know what to expect from their service providers. You should fully understand any SLA before signing it – especially when it comes to uptime. Everyone who has been around IT support has heard of Service Level Agreements. As we consider what is expected regarding uptime in SLAs, it might be helpful to briefly have a look at what SLAs are and their purpose

read more


Downtime is no Longer Acceptable

Downtime is no Longer AcceptableIf you went to bestbuy.com and the site was unavailable, how long would it take for you to go to amazon.com or elsewhere to find what you wanted? On average, it’s less than 30 seconds; it used to be much longer, but our society has grown impatient. If you’re not available when customers are looking for you, they will move on.

read more


What is The Cloud? A Technical Explanation

What is The Cloud? A Technical ExplanationThe Cloud – we hear that phrase thrown around a lot. It is obviously a special place because nearly every company wants to go there, probably because we hear how wonderful everything works in the cloud. Those who go there are promised a great deal of cost savings as well. No wonder everyone is talking about it.

read more


Digital Realty / Telx Atlanta Power Outage

On July 12th a major power event occurred at the prominent carrier hotel at 56 Marietta Street responsible for network interconnections for a significant portion of the southeast including over 60 carriers and over 100 telecom providers. The incident occurred during planned power distribution upgrades and created quite a number of issues for both regional and national organizations

read more


The Need for Increased Availability is Now

The Need for Increased Availability is NowOur predictions for the last half of 2017: Ransomware will keep evolving, the rise of IoT will pave way for increased DDoS Attacks, IPv6 Traffic will continue to grow exponentially, Machine Learning and AI will be applied to enhance security, and the need for increased availability is now.

read more


The True Costs of Downtime for IT

The True Costs of Downtime for ITDowntime is a dirty word in the IT business. Unplanned outages are unacceptable and should not be tolerated. In a universe where customers expect services to be available 99.999% of the time, any time your IT service offering is down is costly to your business. And the true cost of downtime may be more than you realize.

read more


Significant Growth Predicted for Hybrid Cloud

Significant Growth Predicted for Hybrid CloudIn a recent Computer World article, Technology Business Research shared their prediction for cloud growth in 2015. 33% growth rate for private cloud, 25% growth rate for public cloud and a whopping 50% growth rate for hybrid cloud all when compared to 2014 data.

read more


Significant Cloud Outages of 2014

Significant Cloud Outages of 2014There is no question that the cloud is imperfect. Whether your business uses public, private or a hybrid cloud, outages happen all the time and are a part of life. At Total Uptime, we know this fact quite well, and that’s the primary reason we created our Cloud Networking solutions. Here are some of the biggest cloud outages of 2014 that disrupted service for millions around the world.

read more


Our Cloud is Different Than Yours

Our Cloud is Different Than YoursA day doesn’t go by where we are yet again annoyed with how flippant organizations are in using the word “cloud” for what appears to be a marketing hype. Take Western Digital and their My Cloud product for which I have seen many TV commercials as of late. It is simply a personal cloud storage device. What’s really “cloud” about it? Other than the fact that you can access it remotely, nothing! It gives honest, legitimate cloud providers like Total Uptime a bad rap.

read more


Downtime costs $7900 per minute, on average

Downtime costs $7900 per minute, on averageThe cost of datacenter downtime has increased more than 40% for many companies over the last 3 years, according to a recent study by Ponemon Institute, sponsored by Emerson Network Power. The report analyzes 67 datacenters...

read more


Making Cloud Computing what it Should Be

I recently read an interesting article by InformationWeek detailing the Top 10 complaints about Cloud Computing by IT professionals. This article brings to the forefront the fact that cost, security, and performance are still the main concerns in Cloud Computing. It also paints the picture of why our work in the space is so important and points towards part of our mission at Total Uptime Technologies: to differentiate ourselves from those so-called Cloud Computing offerings that really have no “cloud” behind it at all.

read more